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Frequently asked questions

Is it safe to order from you?

Yes it is. We are in this business for 6 years and your safety is our first priority. All records are cleared every 30 days, our web shop is encrypted and we will never use any of your data for anything but fulfilling your order.

Are the drugs you offer save?

We sell only branded generic medicaments from trusted manufactures which are Indian-FDA approved for export. Our warehouse and logistics are specialized in handling pharmaceuticals, storing products according to the manufactures' recommendation. 

Will I receive exactly what I order or will you send alternative products?

You will always get the exact product you've ordered. If a product is not available we will contact you to find a solution.

Where can I find information about the expiry date?

Every product shows the exact expiry date on the product detail page.

How do I order?

You may choose the item(s) you want and place it into the shopping cart. Please proceed to checkout and choose one of the the payment methods we offer. You will receive an order confirmation email and we will notify you once the order has been processed.

When will I receive my order?

Depending on the target country, your order will reach you in 5-15 days. We can reach most of Europe and North America within 5-10 days and the rest of the world in up to 15 days. Please refrain from contacting us before this period asthere is not much we can do after your shipment has left our warehouse.

What if my order doesn’t arrive on time?

Please contact us. We will track down your order and find a solution by either reshipping or refunding. Please be ensured that nearly all shipments reach our customers in a timely manner.

Is there a discount for bulk quantities?

We do not offer bulk-order discounts as we only supply individuals.

I'm not sure which product I need, can you advise?

Our support can't give any medical advice. We strongly recommend that you seek medical advise from you doctor before taking any medicine. Please be aware that all pharmaceutical products might have unexpected side effects or unwanted contraindications.

I still have a question, how can I reach your support?

Please don't hesitate to contact us if you have any questions. We will get back to you within 48 hours. Please note that our support doesn't work on the weekend.

We are here for you

  • Offering Generic Drugs online since 2011
  • Wide Selection and Great Prices
  • Every shipment with delivery guarantee